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Washington,
DC
- At a hearing of the Senate Judiciary Subcommittee on Terrorism,
Technology, and Homeland Security, Senator Dianne Feinstein (D-Calif.)
today called on her colleagues to approve legislation which she
sponsored that would require businesses or government agencies to
notify individuals if a database has been broken into and personal
data has been compromised, including Social Security numbers, driver's
licenses and credit cards.
The following is the prepared text of Senator Feinstein's statement:
"Good
morning. I am delighted that we are having this hearing today to
discuss the ever-growing problem of identity theft and the measures
that are needed to protect consumers in this country from this terrible
crime which plagued nearly one million Americans last year. Over
the last several years, identity theft ranks as the leading consumer
fraud complaint filed with the Federal Trade Commission.
The
type of protection we are here to discuss is the rights of consumers
to be notified if their personal information has been stolen from
a database run by the government or by any private company.
I
want to thank my colleague and friend Senator Kyl for chairing this
hearing so that we can discuss the scope of the problem and how
to solve it.
This
problem requires our attention because all Americans are consumers.
We are all potential victims of the crime of identity theft. Because
the problem has a national scope, in June of this year, I introduced
the Notification of Risk to Personal Data Act. This legislation
requires the government or private entities to notify individuals
when their most sensitive personal information is stolen from a
government or corporate database.
The
personal information includes Social Security numbers, driver's
license numbers, credit card numbers, debit card numbers, or financial
account numbers.
In
most cases, if authorities know that someone is a victim of a crime,
the victim is notified. But that isn't the case if an individual's
most sensitive personal information is stolen from an electronic
database.
I
strongly believe individuals have a right to be notified when their
most sensitive information is compromised - because it is truly
their information. And they have the right to decide what actions
they want to take once a breach has been discovered.
Unfortunately,
data breaches are becoming all too common and current law does not
require notification to consumers when these breaches occur. Consider
the following incidents which have compromised the records of hundreds
of thousands of Americans.
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In August of this year, Daniel Baas was arrested and charged by
federal prosecutors in Ohio with breaking into the computer databases
of a company called Axiom Corporation which analyzes consumer
databases for a variety of companies, including several Fortune
500 firms and downloading sensitive information about some of
its clients' customers. The affidavit which was filed by law enforcement
stated that Baas claimed he had access to private phone databases
from Cincinnati Bell, AT&T Mobile, Sprint PCS and Nestle.
This breach has caused Axiom about $1.5 million in damage.
- In
February 2003, a hacker gained access to ten million Visa, MasterCard,
American Express Card and Discover Card numbers from the databases
of a credit processor, DPI Merchant services of Omaha, Nebraska.
Company officials maintained that the intruder did not obtain
any personal information for these card numbers such as the account
holder's name, address, telephone number or Social Security number.
However, at least one bank canceled and replaced 8,800 cards when
it found out about the security breach.
- On
April 5, 2002, a hacker broke into the electronic records of the
Steven P. Teale Data Center, the payroll facility for California
state employees. The hacker compromised files containing the first
initials, middle initials, and last names, Social Security numbers,
and payroll deduction information of approximately 265,000 people.
- On
December 14th, 2002, TriWest Health Care Alliance,
a company that provides health care coverage for military personnel
and their families, was burglarized. Personal information including
names, addresses and Social Security numbers of over 500,000 military
service members, dependents and retirees were stolen from the
company's computer databases. I understand that Mr. McIntyre,
the President and CEO of TriWest is here today to talk about what
happened in his company, the steps that his company took to notify
their beneficiaries, and steps that his company has taken since
this breach to try and avoid these problems in the future.
These
are just some examples of the types of breaches that are occurring
today and states are taking action. My own state of California has
a state notification law which requires companies or agencies to
tell individuals of the misappropriation of their personal data.
But this is a national problem and requires a national solution.
Let
me take a moment to describe the legislation I introduced this past
June:
The
legislation requires a business or government entity to notify an
individual when there is a reasonable basis to conclude that a hacker
or other criminal has obtained unencrypted personal data maintained
by the entity.
Personal
data is defined by the bill as an individual's Social Security number,
State identification number, driver's license number, financial
account number, credit card number, or credit card number.
The
legislation's notification scheme minimizes the burdens on companies
or agencies that must report a data breach.
In
general, notice would have to be provided to each person whose data
was compromised in writing or through e-mail. But there are important
exceptions.
First,
companies that have developed their own reasonable notification
policies are given a safe harbor under the bill and are exempted
from its notification requirements.
Second,
encrypted data is exempted.
Third,
where it is too expensive or impractical (e.g, contact address information
is incomplete) to notify every individual who is harmed, the bill
allows entities to send out an alternative form of notice called
"substitute notice." Substitute notice includes posting notice on
a website or notifying major media.
The
bill has a tough, but fair enforcement regime. Entities that fail
to comply with the bill will be subject to fines by the Federal
Trade Commission of $5,000 per violation or up to $25,000 per day
while the violation persists. State Attorneys General can also file
suit to enforce the statute.
Additionally,
the bill would allow California's new law to remain in effect, but
preempt conflicting state laws. It is not fair to put companies
in a situation that forces them to comply with database notification
laws of 50 different states.
I
look forward to working with my colleagues to pass this important
legislation. This bill will give all Americans more control and
confidence about the safety of their personal information. Americans
will have the security of knowing that should a breach occur, they
will be notified and be able to take protective action. All Americans
deserve that sense of security.
If
individuals are informed of the theft of their Social Security numbers
or other sensitive information, they can take immediate preventative
action.
-
They can place a fraud alert on their credit report to prevent
crooks from obtaining credit cards in their name;
- They
can monitor their credit reports to see if unauthorized activity
has occurred;
- They
can cancel any affected financial or consumer or utility accounts;
-
They can change their phone numbers if necessary;
Prompt
notification will also help combat the growing scourge of identity
theft. According to the Identity Theft Resources Center, a typical
identity theft victim takes six to 12 months to discover that a
fraud has been perpetuated against them.
I
look forward to hearing the testimony today so that we can get a
fuller picture of the problem of database security breaches and
the preventative steps companies are taking to address these problems
and to notify individuals when these breaches arise."
A
summary of the bill is attached.
The
"Notification of Risk to Personal Data Act" would set a
much needed national standard for notification of consumers when
a database breach occurs. Specifically, the legislation would:
- Require
a business or government entity to notify an individual when there
is a reasonable basis to conclude that a hacker or other criminal
has obtained unencrypted personal data maintained by the entity;
- Define
as personal data an individual's Social Security number, driver's
license number, state identification number, bank account number,
or credit card number;
- Subject
entities that fail to comply with fines by the Federal Trade Commission
of $5,000 per violation or up to $25,000 per day while the violation
persists (State Attorneys General can also file suit to enforce
the statute); and
- Allow
California's new law to remain in effect, but preempt conflicting
state laws, so as not to put companies in a situation that forces
them to comply with database notification laws of 50 different
states.
The
legislation's notification scheme minimizes the burdens on companies
or agencies that must report a
database
breach, and in general, notice would have to be provided to each
person whose data was compromised in writing or through e-mail.
But there are important exceptions:
- Companies
that have developed their own reasonable notification policies
are given a safe harbor under the bill and are exempted from its
notification requirements;
- Encrypted
data is exempted; and
- Where
it is too expensive or impractical (e.g, contact address information
is incomplete) to notify every individual who is harmed, the bill
allows entities to send out an alternative form of notice called
"substitute notice." Substitute notice includes posting notice
on a website or notifying major media.
Substitute
notice would be triggered if any of the following factors exist:
(i)
the agency or person demonstrates that the cost of providing direct
notice would exceed $250,000;
(ii)
the affected class of subject persons to be notified exceeds 500,000;
or
(iii)
the agency or person does not have sufficient contact information
to notify people whose information is at risk.
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